SAP Knowledge Base Article - Preview

3819242 - Why duplicate HRS booking made by Concur?

Symptom

A user reported that he did only one HRS booking attempt via Concur but they ended up with two reservations in HRS


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

The user reported that one HRS booking was done in Concur, but at the hotel found duplicate reservation , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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