SAP Knowledge Base Article - Preview

3819339 - Why does my phone say "Operating System is not compatible" when I try to install the mobile app for Android devices?

Symptom

When trying to install the SAP Concur mobile app, I receive an error message stating "Operating System is not compatible".


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Environment

Expense > Mobile - Expense

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions

Keywords

Not able to install mobile app due to OS version is out of date , KBA , CON-MOB-HOM , Home , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , CON-CA-ADM , Administration , Problem

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