SAP Knowledge Base Article - Preview

3819377 - New Concur Travel - Why does a travel rule apply for a flight that does not match the rule criteria?

Symptom

When I am doing a round-trip (two way) search in the New Concur Travel Experience, I see rules triggering for a flight that should be allowed by the policy. Why do I see "This fare may have policy restrictions depending on your full itinerary selection" or :A previous selection was out of policy" in the rule overlay?


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Environment

GDS Shop & Book Travel Policy

Product

Concur Travel all versions

Keywords

When searching for round-trip (two-way) flights, the rules are applying for the departure/outbound flight that should be allowed, per the travel policy. Why do I see "This fare may have policy restrictions depending on your full itinerary selection" or :A previous selection was out of policy" in the rule overlay? , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-EXP-ADM-EML-RUL , Rules , Problem

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