SAP Knowledge Base Article - Preview

3819397 - How to troubleshoot issues related to 2FA?

Symptom

Our users are having issues setting up 2-factor authentication. How can we trouble shoot MFA issues? What are some of the things we can check on to get this working?


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Environment

Expense > Login, Authentication

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

Users are having issues setting up 2FA , KBA , CON-EXP-EXP , Expenses , CON-CA-ADM-AUA , Authentication Admin , Problem

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