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SAP Knowledge Base Article - PreviewSymptom
The following error returns when a user is attempting to search for travel:
Sorry, something went wrong. We have encountered a problem with your travel profile. Please get in touch with your travel agent for immediate booking and your Company Administrator or Help Desk for support.
In the GDS (service/transaction) logs, the following error message is captured:
NO PROFILE FOUND FOR NAME XXXXX
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Environment
Travel > Profile
Product
Concur Travel all versions
Keywords
When booking a trip, a generic error. In the transaction logs the following error is captured: "NO PROFILE FOUND FOR NAME" , KBA , CON-CA-USP , User Profile , Problem
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