3819476 - Why is the negotiated hotel rate not showing in Concur Travel, but available in the reservation system?

The corporate discount code (XXX) has been successfully configured on the Managed Corporate Discount page in Concur Travel. However, the negotiated rate is not displaying as expected within Concur Travel.

This article applies to legacy and new Concur Travel.

Negotiated rate is not returning in Concur Travel, but is available and can be booked in the reservation system (GDS). , KBA , CON-MOB-TRV-HTL , Hotel , CON-CA , Cross Applications , CON-CA-ADM , Administration , CON-SRV-TRV-ADM-IDH , Import Hotel Discounts , Problem