SAP Knowledge Base Article - Preview

3819495 - Error in logs:"$INVALID EXP DATE$"

Symptom

Scenario 1:

When I click Search to book a trip, the following error appears starting with

"Sorry, something went wrong. We have encountered a problem with your travel profile..."

User-added image

Scenario 2:

An error pops-up on Review and Book page once you confirm the booking:

User-added image

The following error is captured in GDS logs:

"$INVALID EXP DATE$"


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

When booking travel, a user gets the error: "Sorry, something went wrong. We have encountered a problem with your travel profile. Please contact your travel agent for immediate booking and contact your Company Administrator or Help Desk for support." In GDS logs the following error is captured: "$INVALID EXP DATE$" , KBA , CON-CA-USP , User Profile , Problem

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