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3819497 - Why can't the Cash Advance be automatically linked to the expense report with the request?

Symptom

We have a user who included Cash Advances in requests, however, we noticed that some of these Cash Advances were automatically linked to expense report together with requests and some were not. Why is that?


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Environment

Concur Request > Request with Cash Advance

Product

Concur Expense all versions ; Concur Request all versions

Keywords

When user created an expense report from a request or associated a request to a report, the Cash Advance in the request was not automatically linked. , KBA , CON-CA-ADM , Administration , CON-REQ-REQ , Request , Problem

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