SAP Knowledge Base Article - Preview

3819550 - Why next step Expense/Invoice Approver is not the default approver?

Symptom

It seems that some invoice not following the workflow to find right approver. How to resolve this.


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Environment

Invoice > Workflow - Approval Routing

Product

Concur Expense all versions ; Concur Invoice all versions

Keywords

Expense/Invoice Approver role will always prioritize following the requester's approver chain , KBA , CON-EXP-ADM-WFL-WL , Workflow , Problem

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