Symptom
When trying to update a terminated user's profile it triggers the error "Sorry, something went wrong. The server encountered an error and could not complete your request. If you continue to experience problems, please contact your Company Administrator or Help (Error: 500)" and the changes cannot be saved.
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Environment
Expense > Travel Data Integration with Expense
Product
Concur Expense all versions ; Concur Travel all versions
Keywords
User sees error: "Sorry, something went wrong. The server encountered an error and could not complete your request. If you continue to experience problems, please contact your Company Administrator or Help (Error: 500)" when updating profile. , KBA , CON-CA-ADM , Administration , Problem
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