SAP Knowledge Base Article - Preview

3819592 - New Concur Travel - Southwest Airlines Seat Map Availability

Symptom

Southwest Airlines is transitioning from an Open Seating model to Assigned Seating for bookings made after January 27th, 2026. Please note that this feature is provided by Southwest, and Concur does not have full control over its functionality or seat availability.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Why is the Southwest airlines seat map not available , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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