SAP Knowledge Base Article - Preview

3819618 - Error: 'Code: PREPAY01, Level; 2147483647; Journal entries do not balance to the approved amount for this entry. Contact your Concur Customer Support Representative for further assistance.'

Symptom

When trying to approve an Expense Report, the Expense Processor receives the PREPAY01 error and is unable to approve. How can this be resolved?


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Environment

TS-C Expense Approvals & Audit Rules​ > Processor

Product

Concur Expense all versions

Keywords

Expense Processor cannot approve a report due to PREPAY01 exception. , KBA , CON-EXP-EXP , Expenses , CON-EXP-ADM-AUR , Audit Rules , Problem

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