3819642 - Why does Travel Allowance Service apply the country rate instead of the city-specific rate?

I created an itinerary with a city-specific destination, such as Madrid, SPAIN.

The Travel Allowance rate bundle contains both a general country-level rate and a city-specific rate for the same destination country.

Example:

Spain general rate: EUR 34.00
Madrid-specific rate: EUR 42.00

However, the Reimbursement Details page applies the general Spain rate instead of the Madrid-specific rate, even though the itinerary location displays the expected city.

In Travel Allowance Service, the itinerary location shows the expected city, such as Madrid, SPAIN, but the calculation applies the general country-level rate instead of the configured city-specific rate. , KBA , CON-EXP-ADM-TA , Travel Allowance , Problem