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SAP Knowledge Base Article - PreviewSymptom
I booked a round trip ticket and completed my outbound flight. I want to make a change/cancel the return and received an error. The message "Exchange of partially used e-tickets has been temporarily disabled" popped up.
However, the company's configuration has enabled "Allow post-ticketing flight changes"
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Environment
Travel > GDS Shop & Book
Product
Concur Travel all versions
Keywords
User not able to make changes/cancel return leg or remaining segments of a partially used ticket , KBA , CON-CA , Cross Applications , Problem
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