3819789 - Why the Invoice Payment confirmation Extract and Invoice Pay Positive Extract is not available in the Invoice pay section?

When a customer purchases Invoice Pay for ACH and Check, it is standard for it to be available in the Import/Extract Administrator. However, it may not automatically appear in the Invoice Payment Manager.

If it is not available there, the customer should create a case with Payment Services Support to have it enabled.

Invoice Payment confirmation and Positive Payment extracts aren't showing up in your Invoice Pay section even after purchasing the feature. , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem