SAP Knowledge Base Article - Preview

3819798 - How do I request for Letter of Indemnity (LOI)?

Symptom

A user reports that payments were sent to an incorrect bank account and states that no changes were made to their banking information, indicating a potential fraudulent issue. How can we get the funds back?


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Environment

TS-C Payment Services > Global Pay & Invoice Pay

Keywords

Payment Reversal or Funds Retrieval. , KBA , CON-EXP-ADM-ADF , Add Funding Account , Problem

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