SAP Knowledge Base Article - Preview

3819842 - New Concur Travel - Why user is getting error HI-700025 while making hotel booking?

Symptom

The user is attempting to make a hotel booking in new Concur Travel. After selecting the rate and proceeding to the 'Review and book' page, they encounter the following error upon clicking 'Book and Continue':

Error Message: We are unable to complete your booking at this time. Please wait and try again later.

Error Code: HI-70025
User-added image
 


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

User unable to book hotel , KBA , CON-CA , Cross Applications , Problem

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