SAP Knowledge Base Article - Preview

3819857 - DC- HRS - Why did I receive a Cancellation email for HRS booking and this trip is not showing on Concur

Symptom

User received an error when booking hotel with HRS and then received a Booking, this booking was then cancelled by HRS within a short duration


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Why did the user receive a cancellation email from HRS and the booking does not show on Concur , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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