3819865 - Why do I get "Login ID not available" when trying to create a new user/update an existing user?

Symptom

I tried to create a new user or update an existing user, but received an error that the Login ID is not available. How do I locate the user or make the Login ID available for use?

Environment

Expense > Travel Data Integration With Expense Travel > Travel Solutions Invoice > Invoice Settings

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

The "Login ID not available" error message occurs because the ID is already in use or associated with another entity. , KBA , CON-CA-USP , User Profile , Problem

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