3819889 - Why Do Email Addresses Enclosed in Angle Brackets (<>) Disappear After Saving an Email Reminder?

Email addresses enclosed in angle brackets (< >) are visible in the Email Message before saving an Email Reminder. However, after the Email Reminder is saved and reopened, the email address inside the angle brackets is no longer displayed, while the surrounding text remains unchanged.

Example:

Before saving:
Please contact <test.user@company.com>.

After saving:
Please contact .

This article explains why email addresses enclosed in angle brackets (<>) are automatically removed from the Email Reminder message after saving. , KBA , CON-CA-USP-EMA , Email Addresses , Problem