SAP Knowledge Base Article - Preview

3820004 - Can creating a booking on the SAP Concur Mobile App and then completing it on the Web cause issues?

Symptom

I started my booking with an outbound flight in the SAP Concur Mobile app, and then later went into the trip on the Web and finished it. My trip then cancelled, why?


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Booking started on mobile app and completed on web results in trip cancellation. , KBA , CON-EXP-TRS , Trip Segments / Reservations , CON-MOB , Concur Mobile , Problem

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