SAP Knowledge Base Article - Preview

3820035 - [NetSuite] - Posting Failed.1: Unexpected connectivity issue, please resubmit later.

Symptom

This error occurs when a temporary connectivity issue or timeout is encountered while SAP Concur is posting a report to NetSuite. Although Concur records the posting as failed, the transaction may have already been successfully created in NetSuite if the posting request was processed before the connection was interrupted. Because Concur does not receive a successful response, the report remains in a Financial Posting Failed status. Any attempt to reprocess the report without first verifying the transaction in NetSuite may result in a duplicate transaction error.


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Environment

Expense > Integration - Financial Connector

Product

Concur Expense all versions

Keywords

A temporary communication issue or timeout interrupts the posting process between SAP Concur and NetSuite. In some cases, the transaction is successfully created in NetSuite, but Concur does not receive the confirmation, causing the report to remain in a Financial Posting Failed status. , KBA , CON-INT , Integrations , CON-CA-ADM , Administration , Problem

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