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3820076 - Why can't processor see VAT Tax page when processing expense reports even though expense entry calculated tax?

Symptom

We cannot see the whole VAT Tax page as below when processing expense reports. But the tax configuration is correctly set up. May I know why this happened?

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Environment

Expense > Tax Admin / FBT

Product

Concur Expense all versions

Keywords

Processor cannot see VAT Tax page while entry calculated tax , KBA , CON-EXP-ADM-FOF , Forms and Fields , CON-EXP-ADM-TAX , Tax Administration , Problem

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