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SAP Knowledge Base Article - PreviewSymptom
The fidelity card in the user's profile is not captured in the passive segment when booking a DC Hotel.
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Environment
Travel > Direct Connect > Hotel
Product
Concur Travel all versions
Keywords
The user made a hotel booking via Direct Connect. In the passive segment created in the GDS Amadeus, the Loyalty card is not captured. , KBA , CON-MOB-TRV-HTL , Hotel , Problem
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