3820107 - Why can't I update the BI Manager field manually in User Administration?

Symptom

I am trying to assign or update the BI Manager field for a user in User Administration, but the change does not save. In some cases, no error message is displayed.

Environment

Expense > Travel Data Integration with Expense

Product

Concur Expense all versions

Keywords

Unable to manually update the BI Manager field in User Administration (under the Expense and Invoice Settings section). The change does not save in the user's profile. , KBA , CON-CA-USP , User Profile , CON-CA , Cross Applications , Problem

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