3820116 - Why does the Expense Reports tile on my SAP Concur Homepage show 0 / "No Reports" or not reflect all my active reports?

The Expense Reports tile on my SAP Concur Homepage displays 0 ("No Reports"), or a lower count than expected, even though I have active expense reports. I would like to understand what this indicator represents and why some of my reports are not reflected in it.

Understanding what the number on the Expense Reports tile represents and why it may not match the total number of active reports. , KBA , CON-CA-ADM , Administration , CON-EXP-EXP , Expenses , Problem