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3820117 - Why Air fares for Eurowings flights are always shown as non refundable?

Symptom

When Eurowings flex fared flights return in Concur, they are always presented as non-refundable. Eurowings website shows these same flights as refundable. Why is this?


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

When Eurowings flights return, they are always marked as non-refundable. Eurowings does offer refundable flex fares. , KBA , CON-CA , Cross Applications , CON-MOB-HOM , Home , Problem

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