SAP Knowledge Base Article - Preview

3820151 - Error in logs: "missing additional error info from vendor; received status code 200"

Symptom

When booking flights, upon selecting 'Book and Continue' on the 'Review and Book' page, an error with "Error Code: ar-40000" gets displayed GDS Travelport:

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In Service Logs the following error is returned Request Response:

"errorCode": "ar-40000",
"errorMessage": "missing additional error info from vendor; received status code 200",
"reason": "UNCLASSIFIED"
 


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

The user unable to book flights in Concur and received an error message ar-40000 in GDS Travelport , KBA , CON-CA , Cross Applications , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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