SAP Knowledge Base Article - Preview

3820154 - Can you import segments from an offline PNR through Queuesucker to a cancelled trip?

Symptom

We have a use case when traveler's trip was autocancelled as an orphaned trip, but the TMC/Travel Agency was able to use the same PNR, add new segments offline and send it to Concur through the Report Queue. Is this a supported use case? What will happen to the SAP Concur itinerary if the import goes through?
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Environment

Travel > Reporting - Travel

Product

Concur Travel all versions

Keywords

KBA , CON-CA , Cross Applications , CON-TRV-ADM-RPT , Travel Reports , Problem

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