3820208 - Why do i see the message We were unable to confirm a seat assignment. Click on 'Select Seat' to view the seat map and manually select your seat at the time of flight booking

During the flight booking process in Concur after Reserve & Continue page, if a user's preferred seat is not available at no additional cost, an automated message will be displayed. This message reads: "We were unable to confirm a seat assignment. Click on 'Select Seat' to view the seat map and manually select your seat." This notification is standard and is generated for all users who have set or updated seat preferences in their profiles.

This automated message is displayed to all users who have established or updated their seat preferences in their profile during the flight booking process. If the preferred seat is not available at no extra cost, this notification will appear. , KBA , CON-CA , Cross Applications , Problem