3820229 - [NetSuite] - How to Reconnect the Concur Integration to NetSuite

• The Concur–NetSuite integration is unable to connect to the NetSuite account.
• An error message appears stating: “We're having trouble connecting to NetSuite with your current credentials.”
• The connection may be showing as disconnected or requiring reconnection.
• Clicking “Reconnect to Financial System” may be required to restore the connection.
• If reconnection fails, the issue may be related to the NetSuite user profile, role, credentials, or permissions.
• Integration activities that depend on the NetSuite connection may be unable to proceed until the connection is restored.

The NetSuite connection is failing due to an issue with the current credentials. The user should reconnect to the Financial System to restore the connection. Error Message: “We're having trouble connecting to NetSuite with your current credentials. Please click Reconnect to Financial System to restore access. If the issue persists, review the user profile and role used for the connection to ensure they have not changed and still have the required permissions.” , KBA , CON-INT , Integrations , CON-CA-ADM , Administration , Problem