SAP Knowledge Base Article - Preview

3820279 - Why do I receive the error "The remark for hotel passive segment has an invalid character" when trying to add non-GDS hotel?

Symptom

When I add a non GDS hotel and I click on Add hotel, the error message below is displayed:

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

I try to add a non GDS hotel (an hotel not available throughout the native reservation system) but an error message appears when I click "Add hotel". The error message "The remark for the passive hotel segment has an invalid character" appears. , KBA , CON-CA , Cross Applications , CON-MOB-TRV-HTL , Hotel , Problem

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