SAP Knowledge Base Article - Preview

3820299 - Error in logs :<Error Code="351" ShortText="Credit card guarantee not accepted at hotel" Type="13"/>

Symptom

User tried to book a hotel via HRS Direct Connect but he received the error message.


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User unable to book hotel in Concur, received the following error message after clicking on Reserve & Continue page. , KBA , CON-CA , Cross Applications , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , CON-CA-ADM , Administration , Problem

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