SAP Knowledge Base Article - Preview

3820313 - [sFTP] Why am I getting the error "Couldn't agree a key exchange algorithm" when trying to connect?

Symptom

When I try to connect to the sFTP account and I get the error Couldn't agree a key exchange algorithm.

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Why is it occurring? How can we fix that?


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Environment

Expense | Invoice > Jobs

Product

Concur Expense all versions ; Concur Invoice all versions

Keywords

Get Home Directory failed SFTP_Connect : psftp_connect failed : ERROR: Couldn't agree a key exchange algorithm (available: ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,diffie-hellman-group16-sha512,diffie-hellman-group18-sha512,diffie-hellman-group14-sha256) , KBA , CON-CA-TLS-IEM-JOB , Scheduled Jobs , Problem

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