SAP Knowledge Base Article - Preview

3820390 - Why users are able to add "User Supplied Hotel" without Confirmation number?

Symptom

We are getting a lot of DQS error for missing confirmation numbers of hotel segments. It turns out all of these hotels are User Supplied Hotels booked via Concur.
We thought that when a user adds a "user supplied hotel" they have to add their confirmation number and if so, it won't let you end the pop-up box. However, these hotels that come into Apollo are missing the CF #.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Users can add “User Supplied Hotel” without a confirmation number. , KBA , CON-CA , Cross Applications , Problem

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