3820412 - New Concur Travel - Why Does the "Best Hotels for You" Section Show Non-Preferred or Out-of-Policy Hotels?

I searched for hotels in New Concur Travel and noticed a "Best Hotels for You" section at the top of the Search Results page. Some or all of the recommended properties are non-preferred or out of policy, even though my company has preferred hotels set up for this location. I expected the recommendations to reflect my company's travel policy and preferred hotel list.

In New Concur Travel, the "Best Hotels for You" section on the Hotel Search Results page shows recommendations generated by the hotel connector. These recommendations are not based on company travel policy or preferred hotel settings. , KBA , CON-MOB-TRV-HTL , Hotel , Problem