SAP Knowledge Base Article - Preview

3820421 - Why is my car not prepared when booking with Gold Plus Reward at Hertz?

Symptom

I had my car rental booking confirmed but when I arrived and wanted to pick up my car at Hertz rental office, it was not prepared and all my personal details were checked.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Booked car is not prepared at rental location when Hertz's Gold Plus Reward enabled , KBA , CON-CA-TLS-IEM-IMP , Import Credit Cards , Problem

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