SAP Knowledge Base Article - Preview

3820431 - What do I do with fraudulent credit card charges?

Symptom

I have fraudulent credit card transactions that have appeared in my account how do I get rid of these?


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Environment

Expense > Credit Card Services

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

User needs help with fraudulent credit card transactions appearing on their account. User is seeing charges on a credit card in their Concur expenses and they state they did not make these purchases. Users need to dispute duplicate charge on their credit card , KBA , CON-EXP-EXP , Expenses , CON-CA-USP-CRC , Credit Cards , Problem

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