SAP Knowledge Base Article - Preview

3820473 - Error: "ERR.SWS.HOST.ERROR_IN_RESPONSE">OTA_HotelResLLSRQ: FORMAT"

Symptom

User is not able to book a hotel due to the error:"We're Sorry...We encountered an issue that prevented us from completing your request. We were unable to reserve the hotel room you requested. Please contact your company's Travel Administrator or your travel agent for further assistance."


User-added image


OTA_HotelResLLSRQ: FORMAT""> Read more...

Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

This article addresses an error encountered by users when attempting to book a hotel through SAP Concur. The system returns the following message: "We're Sorry... We encountered an issue that prevented us from completing your request. We were unable to reserve the hotel room you requested. Please contact your company's Travel Administrator or your travel agent for further assistance." This error indicates that the hotel room reservation could not be completed. Users experiencing this issue are advised to contact their Travel Administrator or travel agent for further assistance. , KBA , CON-MOB-TRV-HTL , Hotel , CON-SRV-TRV-SBR , TwsSabre Test , Problem

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