SAP Knowledge Base Article - Preview

3820516 - [NetSuite] How to resolve Negative Amount error in NetSuite Connector?

Symptom

A report isn't posted into the NetSuite system, and one of the following error messages is returned:

  • The total can't be negative
  • Transaction wasn't in balance Total = <X>
  • Transaction wasn't in balance Total = Book <X>: <Y>
  • Transaction wasn't in balance. Total = <X> Action for customer:


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Environment

Integration - Packaged Connector

Product

Concur Expense all versions ; Concur Invoice all versions

Keywords

Admin is unable to sync the negative total amount to their NetSuite financial system. , KBA , CON-INT , Integrations , Problem

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