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SAP Knowledge Base Article - PreviewSymptom
I attempted to apply a credit on file towards my new Southwest booking and the reservation ended up ticketing without the credit being applied.
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
User booked a flight in Concur on Southwest, and selected to apply a credit, but the credit was not applied to my reservation , KBA , CON-CA-ADM , Administration , CON-SRV-TRV-ADM-LAN , View Airlines , Problem
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