SAP Knowledge Base Article - Preview

3820650 - Why has the chosen seat changed when I finished the booking?

Symptom

When booking Lufthansa flight operated by Eurowings, I choose the seat on Reserve and Review Flight page, but when the booking was finished, different seat appeared in itinerary.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

When booking air, I choose the seat on Reserve and Review Flight page, but when the booking was finished, different seat appeared in itinerary , KBA , CON-CA-ADM , Administration , Problem

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