SAP Knowledge Base Article - Preview

3820700 - Why is the traveler's surname updated without space in the itinerary?

Symptom

Though the traveler's last/middle name is written separately in the Concur user profile, it is merged into the itinerary with no space between. Also, there are hotels that do not recognize this and it is affecting points and discounts for the Frequent Traveler Program.


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Traveler's last/middle name is consolidated in Concur itinerary and there is no space in between , KBA , CON-CA-USP , User Profile , Problem

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