SAP Knowledge Base Article - Preview

3820729 - Why was my Hotel reservation cancelled?

Symptom

User booked Hotel reservation in Concur. When he arrived at hotel, the vendor informed the booking has been cancelled however, booking stands confirmed in GDS reservation system and Concur.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

User's arrived at hotel and was informed that his hotel reservation was cancelled. , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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