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3820747 - Why is the Cash Advance Balance field in Printed Report not updating when the Cash Advance is assigned to an Expense Report?

Symptom

Cash Advance Admins has issued the Cash Advance. User assigned the Cash Advance to the expense report. However, when we check the printed report, the Cash Advance Balance field in Printed Report is not displaying the remaining balance accurately. It is displaying entire Cash Advance amount which was requested by the user. Logically, we expect the balance to deduct and only show unused balance.


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Environment

Expense > Configure Printed Reports

Product

Concur Expense all versions

Keywords

Why is the Cash Advance Balance field in Printed Report not updating when the Cash Advance is assigned to an Expense Report. , KBA , CON-CA-ADM , Administration , Problem

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