Symptom
User tries to book a car in Concur Travel and on the Review and Book page receives the "The rental car company did not accept the format of the driver name. Please check your profile." error message:
In the GDS transaction logs following error message occurs: CHECK CARDHOLDER LAST NAME - FOR ALPHA CHARACTERS ONLY
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Environment
Product
Keywords
Error "The rental car company did not accept the format of the driver name. Please check your profile." is displayed to the user when attempting to book a car. , KBA , CON-CA-USP , User Profile , CON-CA-TLS-IEM-IMP , Import Credit Cards , CON-SRV-TRV-SBR , TwsSabre Test , Problem
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