SAP Knowledge Base Article - Preview

3820817 - Why is the personal information missing from the profile when I reinstated a deactivated profile?

Symptom

I deactivated all the profiles within my company and then 2 days later reinstated them. When I review the profiles all the personal information is missing and the profile is missing the PAR/Level 2 Star name


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

The company deactivated all user's and then 2 days later reinstated the profiles but the personal information was missing. , KBA , CON-CA-USP , User Profile , Problem

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