3820825 - Error: Unexpected System Error. Please try your action one more time. If you encounter the error again, please forward all information, including the events leading to the system error, to your Expense administrator. (accessing user record)

Symptom

When trying to open a employees profile within > User Administration, I get the below error message.

Error: "Unexpected System Error. Please try your action one more time. If you encounter the error again, please forward all information, including the events leading to the system error, to your Expense administrator".

Environment

Expense > Travel Data Integration with Expense

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

I am trying to open a profile in User administration but obtain an error message , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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