SAP Knowledge Base Article - Preview

3820833 - How do I update the failed finishing email verbiage for Southwest and Amtrak Direct Connect?

Symptom

User is wondering where the information for failed Southwest Direct Connect email is coming from that is providing the wrong agency info and phone number


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Travel Administrators have the ability to write and update the failed finishing verbiage emailed to users when a booking fails ticketing with Southwest and Amtrak Direct Connect. , KBA , CON-CA-ADM , Administration , Problem

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