Symptom
User is wondering where the information for failed Southwest Direct Connect email is coming from that is providing the wrong agency info and phone number
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
Travel Administrators have the ability to write and update the failed finishing verbiage emailed to users when a booking fails ticketing with Southwest and Amtrak Direct Connect. , KBA , CON-CA-ADM , Administration , Problem
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