SAP Knowledge Base Article - Preview

3820843 - GDS-Error: "Server encountered an error and could not complete your request-Error 500"

Symptom

After booking air, the user tries to book hotel and submit the reservation when she gets an error response- "Sorry, something went wrong. The server encountered an error and could not complete your request. If you continue to experience problems, please contact your Company Administrators or Help Desk. (Error 500)"

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

The user encountered an error- 500 when she tried to book her trip. , KBA , CON-CA , Cross Applications , Problem

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